Refund Policy

This Refund Policy explains how refunds are handled for payments made through this website and booking system.

Platform Fees

Fees charged for use of this website, booking system, or related software services are non-refundable once access has been provided, unless otherwise required by law.

These fees cover platform access, scheduling tools, and system availability, and are not tied to the outcome of any individual appointment.

Grooming Services

Payments for grooming services are set and managed by the individual grooming business operating this website.

Refunds related to grooming services, including but not limited to service quality, satisfaction, cancellations, or no-shows, are governed by the Shop Policies of the grooming business and not by the platform.

Cancellations & Rescheduling

Cancellation and rescheduling policies vary by grooming business and are displayed during the booking process or outlined in the Shop Policies section below.

Chargebacks & Disputes

Initiating a chargeback or payment dispute may result in temporary or permanent restriction of access to the booking system while the dispute is reviewed.

Contact

For questions regarding this Refund Policy, please contact the business using the contact information provided on this website.